Privacy Policy

Last Updated: April 5, 2025

Tiger Casino ID ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

When you use our services, we may collect:

  • Full name (as per government-issued ID)
  • Date of birth
  • Mobile phone number
  • Email address
  • Government ID documents (Aadhaar, PAN card, Passport) for KYC
  • Bank account details (for withdrawal setup)
  • UPI ID

Communication Data

We collect messages and communications you send us through WhatsApp, email, or other channels when you request our services or support.

Usage Data

We may collect non-personally identifiable information about how you interact with our website, including browser type, pages visited, and time spent on pages.

2. How We Use Your Information

We use your personal information to:

  • Process your casino account registration requests
  • Complete KYC verification on casino platforms
  • Provide customer support and respond to queries
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Send service-related communications (not marketing)

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • Casino platforms: Your information is shared with the specific platform you have requested registration on, as required for account creation and KYC
  • Legal requirements: When required by law, court order, or government authority
  • Service providers: With trusted third parties who assist in our operations, bound by confidentiality agreements
  • Business transfers: In the event of a merger or acquisition, with appropriate privacy protections

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmissions
  • Secure, encrypted storage of personal data
  • Access controls limiting who can view personal data
  • Regular security audits and assessments
  • Secure deletion of KYC documents after processing

5. Data Retention

We retain your personal information only for as long as necessary:

  • KYC documents: Deleted within 30 days of successful registration
  • Account information: Retained for the duration of our service relationship plus 1 year
  • Communication records: Retained for 2 years for quality assurance and dispute resolution
  • Legal compliance data: As required by applicable law

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Portability: Request your data in a portable format
  • Objection: Object to processing of your data in certain circumstances

To exercise these rights, contact us at support@tigercasinoid.com. We will respond within 30 days.

7. Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We do not use advertising or tracking cookies without consent. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we discover we have collected data from a minor, we will delete it immediately.

9. Third-Party Links

Our website may contain links to casino platforms and other third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing personal information.

10. WhatsApp Communication

When you contact us via WhatsApp, your messages and shared documents are subject to WhatsApp's privacy policy in addition to ours. We use WhatsApp for communication purposes only and do not store your WhatsApp conversation history on external servers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via our website. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of our Grievance Officer are:

13. Contact Us

For any privacy-related questions or to exercise your data rights, please contact us: